Wednesday, 16 July 2014

Business letters/ Official letters/ Letters to the Editor, Letters to the Principal, and their formats


Format
Sender’s address
Date in DD.MM.YYYY format
 Recipient’s address (including their name and title if you know it).
Subject of the letter  in headline formal
Dear Mr [surname], for a man, or Dear Ms [surname] for a woman. If you don’t know the name of the recipient, use Dear Sir or Madam or Dear Sir/Madam.
Content
First paragraph
The first paragraph should be short and state the purpose of the letter- to make an enquiry, complaint, request something, etc.
Here are some options for starting your letter:
I would like to enquire about (or whether) …
I am writing regarding …
I am writing in response to …
I am writing to inform you that/of /about…
I am writing to complain about …
Further to my letter of 15th May…

This is to inform you about...

This is to bring to your notice...
Second Paragraph
The paragraph or paragraphs (in the middle of the letter) should contain the relevant information behind the purpose of writing of the letter. Keep the information to the essentials and concentrate on organising it in a clear and logical manner rather than expanding too much.
Last Paragraph
The last paragraph of a formal letter should state what action you expect the recipient to take- to refund, send you information, etc.
Here are some  expressions you can use to end a business letter.
Please let me know if …
I look forward to receiving your reply.
Thank you in advance for your help.
I would be  grateful if you could inform me …
A formal ending (if you know the recipient), use Yours sincerely. A formal ending (if you don’t know the recipient): Yours truly or Yours faithfully.
Signature
Name
















1.
Sample letter to the editor of a newspaper about noise pollution in your city
House No.B-110 
DLF City Phase 1
Gurgaon
Pin Code:122001
Haryana

18 March, 2014

The Editor
The Times of India
Bahadur Shah Zafar Marg
New Delhi-110 001

Subject: Noise pollution in the city
Respected Sir,
I am Sarthak, a student of grade twelve, and with reference to the article published in your newspaper on 10 July 2013 regarding  health problems resulting from noise pollution, I would like to put in my observations on the same. That noise pollution affects us mentally and physically is a known fact for many. Some of the side-effects may be obvious while others may take time to manifest themselves.

Scientists and experts state that any noise level exceeding 90 db. constitutes noise pollution! Continued exposure to noise pollution can lead to hypertension, heart related problems and also irritation and lack of patience. Just last week I witnessed an incident of road rage in which a couple of young boys driving in a car were beaten up by a driver and his passenger in another car just because they had been using the horn and were trying to overtake the latter! Noise pollution can also cause deafness which can be permanent or temporary, that is why traffic controllers at airports wear ear muffs or ear protectors. This in itself is proof that we need to save ourselves from impact of noise pollution.
As a concerned citizen I very strongly believe that we need to educate the common man about the harms of noise pollution. It is after we take up this step that we can proceed towards the formulation of laws to curb noise pollution. The next important step after the formulation of laws is to enforce them with strict punishments and consequences. Ultimately what matters is developing a sense of ownership and civic sense. Banning of use of loudspeakers in residential areas after a particular time, banning of use of power horns in vehicles,  and shifting of factories are just a few steps that can help solve the problem. Kindly print my letter in the columns of your esteemed newspaper so that the concerned authorities and responsible citizens take specific steps to address the problem.
Thanking you
Yours Truly
S.D.
(A concerned Citizen)









2.
Letter of Placing an Order
Angel Public School
14th Main Road
Nungambakkam
Chennai - 34
March 23,2014
The Sales Manager
Galgotia Book Store
Connaught Place        
New Delhi

Subject: Letter of placing an order
Dear Sir
Since your name comes highly recommended  for the supply of educational books, we have decided to place our trust in your book store. We hope to develop a mutually beneficial and long lasting business relationship with your store by  ordering  a few books from your bookshop.
Based on the catalogue of new books  put up by you on your website, we would like to place an order for the undermentioned:  
1. Indian History by Peter Jackson (Jack son and Co.)- 10 copies- code no, 103
2. Festivals by Margaret Smith (DC Publishers)- 10 copies-  code no,203
3. Caring for Earth by Janet Patterson (Nature Ltd.)- 5 copies- code no,403
Kindly send these items before the 10th of April, also ensure that the books are properly packed in order to prevent damage in transit.  We are enclosing a cheque for Rs. 1000/- as advance payment. The balance amount will be paid by the accounts department after receiving the order.

Yours sincerely
Ketan Darshan
(Principal, Angel Public School)





Letter of Cancellation of order
Angel Public School
14th Main Road
Nungambakkam
Chennai - 34

April 23,2014

The Sales Manager
Galgotia Book Store
Cannaught Place        
New Delhi

Subject: Letter of cancellation of order
Dear Sir,
This is with reference the order no. 01/468 for the new books placed with you on 23 March 2014. The order was to be executed by 10 April 2014, but unfortunately, there has been no response from your side.
We therefore, regret to inform you that the order placed earlier stands canceled. We needed the books for an event on 15 April 2014, but till date we have neither received the consignment nor any clarification from your side even after telephonic reminders.
The delay has caused us a great deal of inconvenience. The unprofessional handling of the order by you has also forced us to take the action which was completely unnecessary. We requestion you to kindly return an amount of Rs. 1000/- as advance payment sent to you earlier.

Yours sincerely
K.D.
(Ketan Darshan - Director)















Letter of Inquiry
1802, Hope apartments
Sector 15
Gurgaon

April 30,2014

The Manager
Western  Hotel
Goa

Subject: Information regarding hotel accommodation
Dear Sir
With reference to your advertisement in The Hindustan Times dated the 15th of April 2014, I am writing this letter to enquire about some important information required by me for a planned family stay in Goa at your hotel.
I will be arriving with my parents and wife in Goa to celebrate my parents’ wedding anniversary on Saturday, the 4th of July and will be leaving on the 9th of July afternoon. I wish to book double rooms with a seaside view for my parents. I would also appreciate if you could provide me with the information about adventure activities, local sight-seeing tours, and places of tourist importance.
I am awaiting a response from you at the soonest, you could send me the detailed information through email or fax not later than the 2nd  of July with the total cost of stay during the weekend.
Yours sincerely                                                                                                                                     Signature                                                                                                                                           Name


Reply to the inquiry
Western  Hotel
Goa
May 5,2014

Mr XYX
1802, Hope apartments
Sector 15
Gurgaon

Subject: Information regarding the hotel stay
Dear Sir
We are glad to provide all the information required by you as per your letter dated the 30th of April, 2016 regarding the tariff, facilities and stay in our hotel from 4th and 9th of July 2014. We thank you for showing interest in our hotel!
We will be able to provide the rooms with a seaside view as per your requisition. The room tariff is Rs 5000/- per day which also includes complimentary breakfast.
We have tied up with Blue Waters Adventures for family fun activities which can be booked after your arrival. Day tour packages are available for sightseeing.
We hope to hear from you soon. Kindly write to us if you have any other query.

Yours sincerely
M.K.S
(Manager-Western Hotel)




Letter of Complaint about a Product
House Number 245
XYZ  Apartments
Gurgaon
May 02, 2014

The Sales Manager
Bloom  Electronics
Lajpat Nagar
New Delhi

Subject: defective  washing machine
Sir
I regret to state that I  purchased a top-loading, LG, BXZ washing machine, with a capacity of 6 litres from your shop on  January 01,2014, vide invoice no. 46 for Rupees ten thousand which has turned out to be defective. The washing machine has been giving me problems from the very day I bought it. The nature of the defects is given in the next paragraph.
A list of problems faced by me is as follows: water from the spin basket does not drain properly, as a result, the machine stops abruptly without finishing the complete washing cycle. To make matters worse, the machine vibrates a lot and makes a lot of strange noises. 
I  request you to send your technician to look into the matter. The machine is still under warranty period. Hence, I expect you to either get it repaired or replaced at the earliest. I also wish to know about the annual maintenance contract to prevent any further problems.

Yours sincerely
M.K
name
Enclosed: A copy of the invoice

Letter of complaint to Civic Authorities
House No. 4A/88
Karol Bagh
 New Delhi-110005

18 July 2014

The Municipal Commissioner
Municipal Corporation of Delhi
New Delhi

Subject: Request for removal of debris and garbage
Sir
I am a resident of Karol Bagh, and I would like to request your department to look into a matter of dumping of debris and garbage from a vacant plot in my locality.
House No. 3A/88 at Karol Bagh, New Delhi was demolished by its new owner and has been lying unattended for the last two years. The owner of the plot/house has made a boundary wall around it which however doesn't prevent other people from throwing garbage into the plot. This has led to the presence of an awful odour in the area, besides making the plot a breeding ground for harmful insects like flies and mosquitoes.
Despite several complaints and reminders by the residents, the apathy shown by the authorities is shocking. So far no action has been taken by the concerned department.  Kindly look into the matter and ensure proper maintenance of the area.
Yours sincerely
Sign.
Anupam Seth

Letter to the Principal
House No. 4A/88
Karol Bagh
New Delhi-110005

18 July 2014

The Principal
Horizon School
Karol Bagh
New Delhi-110005

Subject: Suggestions to improve reading habit among students
Respected Madam
I am the parent of Jatin Seth, a student of class 6-A of your prestigious institute, and I would like to voice my concern over the declining habit of reading among children.
Reading is a wonderful habit and goes a long way in developing the personality of a child. A well-read individual will be able to articulate well which has become a necessity in the modern world.  I believe that the parents and the school should work together to help the children.
I would like to offer a few suggestions. There should be a well-stocked class library and a compulsory reading programme for the students of class III onwards. Each student should be given a book for a fortnight and a diary should be maintained with the review of the book read. Regular quiz, book reading sessions, authors’ meet can be organized with the help of willing parents.
Kindly think over the suggestions. I shall be glad to help you in the capacity of a volunteer parent.
Yours sincerely
Anupam Seth













QUESTIONS FOR PRACTICE
Q. Madurai University, Palkala Nagar, Madurai,  offers different courses of studies through correspondence. Write to the Director, Institute of Correspondence Courses and Continuing Education, Madurai University requesting him to send you the prospectus. (Word Limit : 200 Words)
23/25 Gandhi Nagar
Bombay

March 15, 2Oxx
The Director of Correspondence Courses and Continuing Education
Madurai University
Madurai

Sir
Sub. Request -------------------

Please refer to --------------------------------------------------------regarding various correspondence courses offered by your university.

I passed my -------------------------------------------------in 2Oxx with History and Political Science as the elective subjects. I secured-----------------------------------------. Kindly let me know if I am ------------------------------------------------------

You are requested to ----------------------------------------------I am enclosing herewith ---------------------------------------------
Yours faithfully
Mohan Rakesh



1.You are surprised and concerned by personal attacks , complaints of bogus voting ,mudslinging by politicians in the ongoing  Lok Sabha elections. Write a letter to the editor expressing your views on the need to have a healthy and fair elections.
2.    Write a letter to the Manager, Bata Shoe Company, Faridabad complaining about the quality of shoes bought by  you from their local showroom. Mention the cash memo and design number.
3.  You are Sarika Jam of Village Sukurpur, Delhi. Write a letter to MIs ABC Coolers, New Delhi, complaining about a desert cooler you bought from them 3 months ago.
4.  M.K. University offers Diploma course in Management through correspondence. You are Sanjay, resident of 110, R.K. Puram, Delhi. Write to the Director, Correspondence Courses for the brochure and prospectus. Also enquire if the UGC has recognized this course.
5.You are Seetha/ Surya living in Bangalore. Your friends and you are planning a week long holiday. You come across  the following advertisement. Select a destination of your choice. Write a letter making necessary enquiries from the tour operator before you make your final decision. 
This winter fill your holiday with endless fun and thrill We offer exciting domestic and International holiday packages for individuals as well as groups.
1- Magical Singapore 5 nights / 6 days: Rs. 25000. 10 nights / 11 days: Rs. 54,000/-   14,999/-
2- Bangkok, Pattaya + Kullu + Genting Singapore  11 days: Rs. 32,999/-  7 nights / 8 days: Rs. 67,000/-
3- Best of Nepal 6- Exotic Goa  5 nights in a 5 Star Hotel : Rs. 7,999/-
 `3 nights / 4 days: Rs. 3,333/-
For. more details write to us or visit our website:
www.sewanathholidays.com or write to us at: Sewa Nath Worldwide Holidays, 12.A, Kailash Building, Goverdhen Road, City Centre, Malegeon 27 Cuffe Parade Bangalore

No comments:

Post a Comment